1. Introduction

This Website Disclaimer ("Disclaimer") governs your use of the website located at https://www.zenvisa.net (the "Website") and all content, materials, information, tools, features, and functionality available on or through the Website. This Disclaimer is issued by Zenway International FZ-LLC, operating under the brand name ZenVisa International ("Company," "we," "us," or "our").

By accessing, browsing, or using the Website in any manner, you acknowledge that you have read, understood, and agree to be bound by this Disclaimer. If you do not agree with any part of this Disclaimer, you must immediately discontinue all use of the Website.

This Disclaimer forms an integral part of our Terms of Use and is incorporated therein by reference. In the event of any conflict between this Disclaimer and the Terms of Use, the Terms of Use shall prevail with respect to liability limitations, indemnification, and dispute resolution.

2. Company Identity

The entity responsible for the Website and this Disclaimer is:

3. Scope of this Disclaimer

This Disclaimer applies to all content, materials, information, tools, features, and functionality available on the Website, including but not limited to: text, articles, blog posts, guides, and explanatory content; document templates, forms, and checklists; AI-generated content and chatbot responses; video content, webinars, and presentations; infographics, diagrams, and visual materials; downloadable resources and publications; testimonials, success stories, and case studies; marketing materials, advertisements, and promotional content; links to third-party websites and services; and any other information or materials made available through the Website.

This Disclaimer does not apply to content or services provided under separate written agreements, which are governed by their own terms.

4. Definitions

"Applicable Law": means all laws, regulations, and regulatory requirements applicable to the Website and the Company's operations, including UAE Civil Transactions Law, UAE Commercial Transactions Law, UAE Consumer Protection Law, UAE Personal Data Protection Law, and all regulations issued by RAKEZ.

"Company": means Zenway International FZ-LLC, operating under the brand name ZenVisa International.

"Content": means all information, text, images, graphics, videos, audio, software, data, and other materials appearing on or transmitted through the Website.

"Government Authority": means any federal, emirate, or local governmental, regulatory, or administrative body of the UAE.

"User": means any natural person or legal entity who accesses, browses, views, or otherwise uses the Website.

"Website": means the website operated by the Company and accessible at https://www.zenvisa.net, including all subdomains, pages, content, features, and functionality.

5. General Information Disclaimer

All content on the Website is provided for general informational purposes only. It is not intended to be and does not constitute legal, immigration, tax, financial, investment, accounting, employment, medical, or any other form of professional advice.

The Content is provided on an "as is" and "as available" basis without any representations or warranties of any kind, express or implied. We make no representations or warranties about the accuracy, completeness, reliability, suitability, or availability of the Content for any purpose.

You should not act or refrain from acting on the basis of any Content on the Website without first seeking appropriate professional advice from a qualified practitioner licensed to practice in the relevant jurisdiction.

6. No Legal Advice Disclaimer

The Company is not a law firm. None of our employees, agents, representatives, or contractors are attorneys, advocates, or legal consultants licensed to practice law. Nothing on the Website constitutes legal advice, legal opinion, or legal representation.

The Content does not create an attorney-client relationship, solicitor-client relationship, or any other form of professional legal relationship between you and the Company.

For all legal matters, including but not limited to contract drafting, dispute resolution, litigation, arbitration, regulatory compliance, and corporate governance, you must consult with a qualified legal practitioner licensed to practice in the relevant jurisdiction.

We expressly disclaim any liability for any loss, damage, or claim arising from your reliance on any Content on the Website for legal purposes.

7. No Immigration Advice Disclaimer

The Company does not hold any license, authorization, or qualification to provide immigration advice, immigration consultancy, or immigration representation under UAE law or any other jurisdiction.

Any information provided on the Website regarding visa types, residency permits, entry permits, citizenship, immigration procedures, or related topics is based solely on publicly available information and is provided for general informational purposes only.

Immigration laws, regulations, procedures, and requirements change frequently and without notice. The Website may not reflect the most current immigration rules. You must verify all immigration information with the relevant Government Authority or a licensed immigration consultant before taking any action.

We expressly disclaim any liability for any loss, damage, delay, or adverse outcome resulting from your reliance on any immigration-related Content on the Website.

8. No Tax Advice Disclaimer

Nothing on the Website constitutes tax advice, tax planning, or tax preparation. The Company is not a tax advisor, tax consultant, or certified accountant.

Any references to tax matters, VAT, corporate tax, or other tax-related topics on the Website are for general informational purposes only and do not constitute professional tax advice.

Tax laws and regulations are complex and subject to change. You must consult with a qualified tax advisor or certified accountant for all tax-related matters, including tax planning, compliance, filing, and dispute resolution.

9. No Financial Advice Disclaimer

Nothing on the Website constitutes financial advice, financial planning, or a recommendation to buy, sell, or hold any financial instrument, product, or service.

The Company is not a financial advisor, investment advisor, wealth manager, or securities broker. No Content on the Website should be construed as a recommendation to make any financial decision or to engage in any financial transaction.

You must consult with a qualified financial advisor, investment professional, or licensed securities broker before making any financial decisions.

10. No Investment Advice Disclaimer

Nothing on the Website constitutes investment advice or an invitation to invest. The Company does not provide investment recommendations, portfolio management, or securities analysis.

Any references to business opportunities, market conditions, or economic trends on the Website are for general informational purposes only and do not constitute investment advice. Past performance is not indicative of future results.

You must consult with a licensed investment advisor or financial professional before making any investment decisions.

11. No Accounting Advice Disclaimer

Nothing on the Website constitutes accounting advice, bookkeeping services, or financial statement preparation. The Company is not a licensed accounting firm.

Any references to accounting standards, financial reporting, or bookkeeping on the Website are for general informational purposes only. You must consult with a certified accountant or licensed accounting firm for all accounting matters.

12. No Employment Advice Disclaimer

Nothing on the Website constitutes employment advice, labor law advice, or human resources consultancy. The Company is not an employment agency, labor lawyer, or HR consultant.

Any references to employment visas, labor contracts, or workforce matters on the Website are for general informational purposes only. You must consult with a qualified labor lawyer or employment specialist for all employment-related matters.

13. No Medical Advice Disclaimer

Nothing on the Website constitutes medical advice, health advice, or medical consultation. The Company is not a healthcare provider, medical professional, or medical institution.

Any references to medical examinations, health insurance, or fitness tests required for visa or residency applications are for general informational purposes only. You must consult with a licensed medical professional for all health-related matters.

14. No Government Affiliation

Zenway International FZ-LLC is a private limited liability company. The Company is not a Government Authority, nor is it affiliated with, endorsed by, sponsored by, or acting on behalf of any Government Authority.

The Company operates as an independent private enterprise within the Ras Al Khaimah Economic Zone. Nothing on the Website, in any communication, or in the provision of Services shall be construed as indicating any government affiliation, partnership, joint venture, agency relationship, or official endorsement.

All references on the Website to Government Authorities, government procedures, or government requirements are provided solely for informational purposes and do not imply any endorsement, approval, or verification by such authorities.

15. No Government Approval Guarantee

The Company does not guarantee and cannot guarantee the approval of any application, petition, request, or submission to any Government Authority. All decisions regarding visas, residency permits, work permits, business licenses, company registrations, and other government approvals are made solely by the relevant Government Authority in its absolute discretion.

The Company has no control over and no influence upon decisions made by Government Authorities. The Company cannot expedite, influence, or guarantee any government decision beyond the standard procedures established by the relevant Government Authority.

Government Authorities may change their requirements, procedures, fees, and processing times at any time without notice. The Company shall not be liable for any loss, damage, or adverse outcome resulting from such changes.

16. Visa Approval Disclaimer

The Company expressly disclaims any guarantee, representation, or warranty regarding the approval, issuance, renewal, or extension of any visa, entry permit, or residency permit. Visa decisions are made exclusively by the relevant Government Authority.

The approval or rejection of a visa application depends on numerous factors, including but not limited to: the applicant's eligibility, completeness and accuracy of documentation, compliance with immigration laws, security screening results, and the discretionary judgment of the reviewing officer.

Payment of fees to the Company or to any Government Authority does not create any entitlement to visa issuance or approval.

17. Residency Approval Disclaimer

The Company expressly disclaims any guarantee, representation, or warranty regarding the approval, issuance, renewal, or cancellation of any residency permit. Residency decisions are made exclusively by the relevant Government Authority.

Residency approvals are subject to compliance with all applicable laws, regulations, and conditions, including but not limited to medical fitness requirements, security clearance, employment verification, and financial sufficiency. The Company has no control over these requirements or their application.

18. Business License Disclaimer

The Company expressly disclaims any guarantee, representation, or warranty regarding the approval, issuance, renewal, or amendment of any business license, trade license, commercial registration, or company formation. Such decisions are made exclusively by the relevant Government Authority.

Business licensing requirements vary by jurisdiction, business activity, and legal structure. The information provided on the Website regarding business setup, company formation, and licensing is for general informational purposes only and may not reflect the specific requirements applicable to your situation.

19. Government Processing Time Disclaimer

Any processing times, estimates, or timelines provided on the Website or in any communication are approximate and based on information publicly available or provided by Government Authorities at the time of publication.

Actual processing times may vary significantly due to factors beyond the Company's control, including but not limited to: changes in government procedures, system outages or technical failures, high volume periods and backlogs, policy changes and regulatory updates, public holidays and office closures, additional documentation requests, security screening delays, and Force Majeure Events.

The Company shall not be liable for any loss, damage, or adverse outcome resulting from delays in government processing.

20. Accuracy of Website Information

We make reasonable efforts to ensure that the Content on the Website is accurate and up to date at the time of publication. However, we do not warrant or guarantee the accuracy, completeness, currency, or reliability of any Content.

The Website may contain typographical errors, inaccuracies, or omissions. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update Content at any time without prior notice.

You acknowledge that reliance on any Content is solely at your own risk. We disclaim all liability for any loss or damage arising from your reliance on Content that is inaccurate, incomplete, outdated, or misleading.

21. Changes in Laws and Regulations

Laws, regulations, procedures, fees, and requirements relating to immigration, business setup, taxation, and other matters are subject to frequent change. The Content on the Website reflects the state of applicable laws and regulations at the time of publication and may not reflect subsequent changes.

It is your responsibility to verify the current state of applicable laws and regulations before making any decisions or taking any action based on the Content. We recommend consulting with qualified professionals who are current on the latest legal and regulatory developments.

We do not undertake to update the Website to reflect changes in laws or regulations. The absence of an update does not imply that the information remains current.

22. AI-Generated Content Disclaimer

Certain Content on the Website may be generated, assisted, or enhanced by artificial intelligence ("AI") technologies, including but not limited to natural language processing, machine learning algorithms, and automated content generation systems.

AI-generated Content is provided for informational and illustrative purposes only. Such Content:

• Does not constitute legal, immigration, tax, financial, or any other form of professional advice;

• May not reflect the most current laws, regulations, procedures, or best practices;

• May contain errors, omissions, inaccuracies, or outdated information;

• Should not be relied upon as a substitute for professional advice from qualified practitioners;

• Does not create any professional relationship between you and the Company.

We make no representations or warranties regarding the accuracy, reliability, completeness, or usefulness of AI-generated Content. We disclaim all liability for any loss or damage arising from your reliance on AI-generated Content.

23. AI Chat Assistant Disclaimer

The Website may include an AI-powered chat assistant that provides automated responses to user inquiries. The following terms apply to all interactions with the AI chat assistant:

• The AI chat assistant is not a human and is not capable of providing personalized professional advice;

• Responses generated by the AI chat assistant are based on pre-programmed information and algorithms and may not account for your specific circumstances;

• AI chat responses may be inaccurate, incomplete, misleading, or outdated;

• The AI chat assistant cannot assess your eligibility for any visa, permit, license, or government program;

• Conversations with the AI chat assistant may be recorded and reviewed for quality assurance, training, and compliance purposes;

• Do not share sensitive personal information, passwords, or confidential data with the AI chat assistant.

For accurate, personalized advice, you must consult with a qualified human professional.

24. Website Availability Disclaimer

We do not guarantee that the Website will be available at all times or without interruption. The Website may be unavailable from time to time due to scheduled maintenance, system upgrades, technical failures, internet connectivity issues, cyberattacks, or Force Majeure Events.

We reserve the right to modify, suspend, or discontinue the Website or any part thereof, temporarily or permanently, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation.

We do not warrant that the Website will be compatible with all devices, operating systems, browsers, or internet connection types.

25. Technical Errors Disclaimer

The Website may contain technical errors, bugs, viruses, or other harmful components. While we implement security measures to protect the Website, we cannot guarantee that the Website is free from technical defects or security vulnerabilities.

We shall not be liable for any loss or damage caused by technical errors, system failures, data loss, or security breaches, except where such loss or damage is directly caused by our gross negligence or willful misconduct.

You are responsible for ensuring that your device is protected with appropriate antivirus and security software before accessing the Website.

26. Third-Party Website Disclaimer

The Website may contain links to third-party websites, services, and resources that are not owned or controlled by the Company. These links are provided solely as a convenience to you.

We have no control over the content, privacy policies, practices, or availability of third-party websites. We do not endorse, sponsor, or recommend any third-party website, product, service, or content.

We are not responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available on or through any third-party website.

27. External Links Disclaimer

External links on the Website are provided for reference and informational purposes only. The inclusion of a link does not imply endorsement, approval, or verification by the Company.

We do not monitor or review the content of external websites. We disclaim all liability for the content, accuracy, legality, or availability of external websites. Your use of external links is at your own risk.

28. Third-Party Services Disclaimer

The Website may reference, describe, or facilitate access to third-party services, including but not limited to government services, financial services, legal services, and professional consulting services.

We are not responsible for the quality, accuracy, reliability, or legality of any third-party service. We do not endorse or recommend any third-party service provider. Any engagement with a third-party service provider is solely between you and that provider.

29. Translation Disclaimer

Content on the Website may be available in multiple languages. Where Content has been translated from its original language, the translation is provided for convenience only.

In the event of any conflict, discrepancy, or ambiguity between different language versions, the English language version shall prevail. We make no warranties regarding the accuracy or completeness of any translation.

30. Document Template Disclaimer

The Website may provide document templates, forms, and sample documents for general reference. These templates are provided "as is" without any warranty of fitness for a particular purpose.

Document templates are generic in nature and may not be suitable for your specific circumstances. They do not constitute legal advice or a substitute for professionally drafted documents. You must consult with a qualified legal practitioner before using any document template for official purposes.

We disclaim all liability for any loss, damage, or adverse outcome resulting from the use of document templates provided on the Website.

31. Forms and Checklists Disclaimer

The Website may provide forms, checklists, and guides to assist Users in understanding documentary requirements. These resources are for general informational purposes only and may not reflect the most current requirements of Government Authorities.

Government Authorities frequently update their forms, requirements, and procedures. You must verify all documentary requirements directly with the relevant Government Authority before submitting any application.

We disclaim all liability for any rejection, delay, or adverse outcome resulting from reliance on forms, checklists, or guides provided on the Website.

32. Limitation of Liability

To the maximum extent permitted by Applicable Law, the Company, its directors, officers, employees, agents, affiliates, licensors, and service providers shall not be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, revenue, data, goodwill, use, or other intangible losses, arising out of or in connection with your access to, use of, or inability to access or use the Website or any Content.

The Company's total aggregate liability to you for all claims arising out of or in connection with the Website shall not exceed the amount of one hundred United States Dollars (USD 100.00) or the equivalent in the currency of your jurisdiction.

Nothing in this Disclaimer shall exclude or limit the Company's liability for: death or personal injury caused by negligence; fraud or fraudulent misrepresentation; willful misconduct or gross negligence; or any other liability that cannot be excluded or limited under Applicable Law.

33. No Warranty

The Website and all Content are provided "as is" and "as available" without any warranty of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, title, accuracy, completeness, reliability, availability, or security.

We expressly disclaim all warranties to the fullest extent permitted by law. We do not warrant that the Website will be uninterrupted, timely, secure, error-free, or free from viruses or other harmful components.

34. User Responsibility

You acknowledge and agree that:

• You are solely responsible for any decisions, actions, or omissions you make based on Content from the Website;

• You bear all risks associated with your use of the Website and reliance on its Content;

• You are responsible for verifying the accuracy and applicability of any Content before acting upon it;

• You are responsible for ensuring that your use of the Website complies with all Applicable Laws;

• You will not hold the Company liable for any loss or damage resulting from your reliance on Website Content.

35. Professional Advice Recommendation

We strongly recommend that you seek independent professional advice from qualified practitioners before making any decisions based on Content from the Website. This includes but is not limited to advice from:

• Licensed attorneys for all legal matters;

• Licensed immigration consultants for immigration matters;

• Certified accountants and tax advisors for tax and accounting matters;

• Licensed financial advisors for financial and investment matters;

• Licensed medical professionals for health-related matters;

• Licensed employment lawyers for labor and employment matters.

The cost of obtaining professional advice is your responsibility and should be considered a necessary expense before making significant decisions.

36. Intellectual Property Disclaimer

All intellectual property rights in and to the Website and its Content are owned by the Company or its licensors. Nothing in this Disclaimer grants you any license, right, title, or interest in any intellectual property.

You may view, download, and print Content solely for your personal, non-commercial use, provided that you do not modify or remove any copyright, trademark, or proprietary notices.

37. Copyright Disclaimer

All content on the Website is protected by copyright laws. Unauthorized use, reproduction, distribution, or modification of any Content is strictly prohibited and may result in civil and criminal penalties.

If you believe that any Content on the Website infringes your copyright, please contact us at legal@zenvisa.net with details of the alleged infringement.

38. Testimonials Disclaimer

The Website may contain testimonials from past or current clients. These testimonials represent the personal experiences and opinions of the individuals who provided them and are not guarantees of similar results for other Users.

Testimonials are provided for informational purposes only and do not constitute endorsements or recommendations. The results described in testimonials may not be typical, and individual results will vary based on numerous factors.

We do not verify the accuracy or authenticity of all testimonials. Testimonials may have been edited for length, clarity, or grammar.

39. Success Stories Disclaimer

The Website may feature success stories, case studies, or client achievements. These stories are illustrative examples and are not representative of typical outcomes.

Success stories are selected based on positive outcomes and do not reflect the full range of client experiences. They should not be interpreted as guarantees of similar results.

Individual outcomes depend on numerous factors, including but not limited to: the completeness and accuracy of information provided, eligibility under applicable laws, the discretion of Government Authorities, timing, and individual circumstances.

40. Marketing Materials Disclaimer

Marketing materials, promotional content, and advertisements on the Website are designed to inform you about the Company's Services. They are not intended to create unrealistic expectations or to guarantee specific outcomes.

Marketing materials may use persuasive language, aspirational imagery, and optimistic projections. These should be interpreted as marketing communications, not as factual representations or warranties.

The Company complies with all applicable advertising and consumer protection laws, including UAE Federal Decree-Law No. 15 of 2020 on Consumer Protection.

41. Force Majeure

The Company shall not be liable for any failure or delay in performing its obligations under this Disclaimer where such failure or delay is caused by a Force Majeure Event, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, shortages of transportation, epidemics, pandemics, government shutdowns, changes in Applicable Law, or any failure of telecommunications, internet, or utility services.

42. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its directors, officers, employees, agents, affiliates, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or relating to your use of the Website, your violation of this Disclaimer, or your reliance on any Content.

43. Consumer Rights

Nothing in this Disclaimer shall exclude or limit any mandatory consumer rights granted to you under Applicable Law, including UAE Federal Decree-Law No. 15 of 2020 on Consumer Protection. To the extent that any provision of this Disclaimer conflicts with your mandatory consumer rights, your statutory rights shall prevail.

This Disclaimer does not affect any rights you may have as a consumer that cannot be excluded or limited under applicable consumer protection legislation.

44. Governing Law

This Disclaimer shall be governed by and construed in accordance with the laws of the United Arab Emirates, as applied in the Emirate of Ras Al Khaimah, without regard to its conflict of law principles.

45. Jurisdiction

The courts of the United Arab Emirates, and specifically the courts of the Emirate of Ras Al Khaimah, shall have exclusive jurisdiction over any dispute arising out of or in connection with this Disclaimer, subject to the arbitration provisions set out in the Terms of Use.

46. Severability

If any provision of this Disclaimer is held to be invalid, illegal, or unenforceable, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, severed from this Disclaimer. The remaining provisions shall continue in full force and effect.

47. Entire Disclaimer

This Disclaimer, together with the Terms of Use, Privacy Policy, Cookie Policy, and Refund & Cancellation Policy, constitutes the entire agreement between you and the Company with respect to the use of the Website. This Disclaimer supersedes all prior or contemporaneous agreements, representations, warranties, and understandings, whether written or oral.

48. Changes to this Disclaimer

We reserve the right to modify, amend, or update this Disclaimer at any time. Changes will be effective immediately upon posting on the Website. Material changes will be notified by posting a prominent notice on the Website. Your continued use of the Website after any changes constitutes acceptance of the updated Disclaimer.

49. Contact Information

For any questions or concerns regarding this Disclaimer, please contact us:

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ZenVisa International

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Zenway International FZ-LLC | Compass Building, Al Hulaila Industrial Zone-FZ, Ras Al Khaimah, UAE

<www.zenvisa.net> | legal@zenvisa.net

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